Led content strategy and UX writing for T-Mobile’s privacy center redesign, transforming complex legal and data-use information into a transparent, user-friendly experience. Partnered closely with privacy attorneys and cross-functional stakeholders to ensure every piece of content balanced legal precision with clarity and accessibility. Facilitated iterative content reviews and live copy workshops to navigate nuanced legal requirements while maintaining a customer-first experience. The result was a dynamic, easy-to-understand privacy resource that helped users make sense of how their data is collected, used, and protected.